I spent over an hour using a combinations of foot power and trains to get to GSF in Reading today, to collect a new master cylinder that was due in at 11:30am. I get there at about 5pm, and
'it mustn't have arrived, sorry'.
They had my phone number, but they clearly dont check the stock after it's arrived from their Heathrow depot, they wait until the customer is stood there, blood pooling in their feet, to check if it's actually arrived. Hell, they only had five whole hours to check.
Utter shower, and a begrudged apology with an offer of
'ordering it in for tomorrow'. Hmm, when have I heard that before.
Mr GSF Bigboss shall be getting a letter, hopefully I'll at least reclaim my £4.20 train fare and the cost of having the soles of my shoes replaced.